Shipping and return policies for New Los Angeles
- Shipping Info
We ship worldwide directly from our HQ via USPS. We pack meticulously, we keep our rates as low as allowable, and are glad to arrange any larger orders. Domestic orders usually arrive between 5-10 days from order, depending on distance from Los Angeles. Int'l range from 10-14+ days depending on distance and customs. We keep our VATs as low as allowable for our int'l customers.
Please contact us with any questions.
NOTE: These are our best estimations, although please understand we cannot guarantee anything other than a quick processing and send off.
- Return Policy
We will gladly replace any product that arrives damaged due to poor packaging, as well as replace and/or correct any incorrect or partial orders. We will do everything we can within reason to satisfy our customers, we are thankful for your support, and want you to have the best New Los Angeles experience.